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nop4you
Tickets system
Configuration
Contact Attributes
Departments
Priority
Form templates
My Forms
Staff
Tickets
Message Template
Configure - Tickets System
back to widget list
Configuration
Save
General
Notification
Default department
Sales Department
Support Department
Default priority
Low
Normal
High
Default staff
Zane D.
Lora W.
WidgetZone
account_navigation_before
account_navigation_after
myown_account_navigation
Access to the tickets
Administrators
Forum Moderators
Guests
Registered
Vendors
Add attachment to email
Allow an attachment in a new ticket
Allow an attachment in a response ticket
Customer can set the priority
Create a contact form
After changes this option must restart application
Create a ticket from a contact form
Show field Enquiry on a contact form
Field Enquiry Required
Show field Subject on a contact form
Field Subject Required
Show field FullName on a contact form
Field FullName Required
Captcha on Contact Form
Captcha on my form
Customer can create a ticket from an order
Create a note on the order
Captcha on Order Form
WidgetZone - order form
orderdetails_page_top
orderdetails_page_overview
orderdetails_page_beforeproducts
orderdetails_page_afterproducts
orderdetails_page_bottom
myown_orderdetails_page
Customer can create a ticket from an product
Captcha on Product Form
WidgetZone - product form
Product details before pictures
Product details after pictures
Product details overview top
Product details overview bottom
Product details before collateral
myown_productdetails_page
Allow customer to close the ticket
Time interval between tickets (seconds)
Close Tickets Automatically After
Send Email On Closing Ticket Automatically
Display a note to customer - the status ticket is change
Display a note to customer - the department ticket is change
Display a note to customer - the priority ticket is change
Display a note to customer - the staff ticket is change
Send an email to department after the department of the ticket has been changed
Send an email to customer after the department of the ticket has been changed
Send an email to department after the priority of the ticket has been changed
Send an email to customer after the priority of the ticket has been changed
Send an email to department after the status of the ticket has been changed
Send an email to customer after the status of the ticket has been changed
Send an email to department after the staff of the ticket has been changed
Send an email to customer after the staff of the ticket has been changed
Send an email to department after creating the ticket
Send an email to customer after creating the ticket
Send email to customer when create ticket from MyForm
Send an email to department after responding to the ticket
Send an email to customer after responding to the ticket
